Privacy Policy
Last updated: January 11, 2025
1. Introduction
AlgoTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using AlgoTD, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account: Name, email address, and password
- Subscribe to our services: Billing information and payment details
- Connect your trading account: MT4/MT5 account credentials (read-only access for trade execution)
- Contact us: Any information you provide in communications
2.2 Information Collected Automatically
When you access our services, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Trading activity data (for service functionality)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Execute trades on your connected accounts
- Send service updates and administrative messages
- Respond to your comments and questions
- Improve our services and develop new features
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Access controls and authentication
- Secure data centers with physical security
Important: Your MT4/MT5 credentials are encrypted and used solely for trade execution. We never have withdrawal access to your trading account.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data with:
- Service providers: Third parties that help us operate our services (payment processors, hosting providers)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Processors: We may use trusted third-party processors to help deliver our services. All processors are bound by data processing agreements and process data only on our documented instructions, in compliance with applicable data protection laws.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site traffic and usage
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some functionality.
7. Your Rights
Depending on your location, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected].
8. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you cancel your account, we will delete or anonymize your data within 90 days, unless retention is required by law.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Governing Law
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable to EU/EEA users.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete that information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- General support: [email protected]
- Telegram: @tdalgo